Frequently Asked Questions
What are the "Magnetic Feet" included with the Knight?
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The X-Bows Knight includes two detachable magnetic silicone feet designed to provide stable support and adjust the keyboard's typing angle.
Unlike conventional keyboards that use fold-out plastic legs, the Knight features a magnetic attachment system. The feet attach securely to the underside of its CNC-machined aluminum chassis and can be removed when not needed.
The silicone material provides grip against your desk, helping keep the keyboard stable during typing. The detachable design also avoids the hinges and moving parts commonly found in traditional flip-out keyboard stands.
You can choose whether to use the magnetic feet based on your preferred keyboard height and typing position. A flatter keyboard position may be more comfortable for some users, so we recommend choosing the setup that keeps your wrists relaxed and relatively straight.
Two magnetic silicone feet are included with the X-Bows Knight.
Is the Knight hot-swappable?
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Yes. The X-Bows Knight ergonomic mechanical keyboard features hot-swappable mechanical switches, allowing you to replace compatible switches without soldering.
This makes it easy to customize your typing experience by trying different switch types, such as linear, tactile, or clicky switches. You can also replace individual switches if they become damaged or stop working properly.
To replace a switch, disconnect the keyboard from your computer, remove the keycap using a keycap puller, and carefully extract the switch with a switch puller. Align the replacement switch's pins with the socket before gently pressing it into place.
Always check switch compatibility before purchasing replacements. Hot-swappable sockets do not necessarily support every mechanical switch type, and incorrect installation can damage the switch pins or sockets.
The Knight also supports QMK, VIA, and VIAL for key remapping, allowing you to customize both the physical typing feel and the keyboard's programmable functions.
Does the Knight support QMK/VIA/VIAL programming?
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Yes. The X-Bows Knight ergonomic mechanical keyboard supports QMK firmware and is compatible with both VIA and VIAL for advanced key customization.
QMK: An open-source keyboard firmware that supports programmable keymaps, layers, macros, and advanced keyboard functions.
VIA: A user-friendly configuration tool that allows you to remap keys and customize supported functions without manually editing firmware code.
VIAL: A QMK-based configuration tool offering additional customization options, including advanced macros and keymap editing.
With these tools, you can personalize the Knight's key assignments, create shortcuts for frequently used applications, configure multiple layers, and tailor the keyboard to your workflow.
The available configuration features depend on the firmware installed. VIA and VIAL may require different firmware builds and should not be assumed to work simultaneously with the same firmware.
For setup instructions, compatible firmware downloads, and configuration guidance, visit the X-Bows Software & Manuals page. Always select the firmware intended for your exact keyboard model and hardware revision.
What makes the X-Bows Nature different from the Knight?
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The X-Bows Nature and Knight share the same fundamental radial-columnar ergonomic layout, but differ primarily in their construction, weight, and price.
Build materials: The Nature features an aluminum alloy top panel with an ABS plastic chassis, offering a balance of durability and lighter weight. The Knight features a CNC-machined aluminum alloy unibody for a more substantial, premium construction.
Weight: The Nature weighs approximately 690 g, compared with approximately 1,100 g for the Knight. The Nature is easier to move between workspaces, while the Knight offers a heavier, more solid desktop feel.
Typing experience: Both keyboards feature hot-swappable mechanical switches and offer different switch options. The Knight's heavier aluminum construction may produce a different sound and feel, although the actual typing experience depends on the switches and desk setup.
Programming: Both Nature and Knight support QMK firmware, VIA, and VIAL, allowing users to remap keys, configure layers, and create custom shortcuts and macros.
Additional features: The Knight includes detachable magnetic silicone feet for adjusting its typing position.
Which should you choose? The Nature is a good choice if you want the X-Bows ergonomic layout and extensive customization at a more accessible price. The Knight is better suited to users who prefer premium aluminum construction, additional weight, and a substantial desktop typing experience.
Both models offer the same core radial-columnar layout, so the decision comes down mainly to your preferred build quality, weight, and budget.
Which mechanical switches should I choose for my X-Bows keyboard?
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The best mechanical switch for your X-Bows keyboard depends on your preferred typing feel, noise tolerance, and how you use your keyboard. X-Bows offers several Gateron switch options with different characteristics.
Red (Linear): Provides a smooth keystroke without a tactile bump or click. A good choice for gaming, fast typing, and users who prefer consistent key movement.
Silent Red (Linear): Offers a smooth typing feel with reduced noise. Ideal for shared offices, quiet environments, and late-night typing.
Brown (Tactile): Provides a noticeable tactile bump without the loud click of Blue switches. A versatile option for everyday typing, writing, and programming.
Silent Brown (Tactile): Combines tactile feedback with reduced typing noise. An excellent choice for office professionals and frequent typists who prefer a quieter keyboard.
Blue (Clicky): Produces a distinct tactile bump and audible click. Suitable for users who enjoy strong feedback and a traditional mechanical keyboard sound.
Other switch options: Selected models also offer White and Black switches. Their characteristics and availability depend on the specific model and switch version.
For most first-time mechanical keyboard users, Brown switches are a reasonable starting point. Choose Silent Brown if you prefer tactile feedback with less noise, or Silent Red if you want smooth, quieter keystrokes.
Switch preference is personal, and no switch type is universally best for preventing typing fatigue or discomfort. If you plan to replace switches yourself, verify that your keyboard supports hot-swapping and that the replacement switches are compatible with its sockets. Older X-Bows keyboards may require different switch technologies.
Which X-Bows keyboards work with Mac/Linux?
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All current X-Bows ergonomic keyboard models support basic typing on macOS and Linux, including Lite, Nature, Knight, Knight Plus, and Crystal. However, key customization software and setup procedures vary by model.
X-Bows Lite: Compatible with macOS and Linux for standard keyboard functions. Its proprietary configuration software may have operating-system limitations.
X-Bows Nature: Compatible with macOS and Linux. Supports QMK firmware and key customization through compatible VIA and VIAL tools.
X-Bows Knight: Compatible with macOS and Linux. Supports QMK, VIA, and VIAL for programmable key layouts, shortcuts, and macros.
X-Bows Knight Plus: Compatible with macOS and Linux, including its detachable numeric keypad. Supports QMK, VIA, and VIAL.
X-Bows Crystal: Compatible with macOS and Linux through USB-C or Bluetooth. Uses the dedicated KeyboardLab web configurator for customization and does not support standard QMK Configurator, VIA, or VIAL.
X-Bows also offers Mac-specific keycap layouts on selected models.
For Mac and Linux users who prioritize extensive key remapping, Nature, Knight, and Knight Plus are particularly suitable. Before updating firmware or installing configuration software, consult the setup guide for your exact model and hardware version.
How long does shipping take?
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In-stock orders are typically prepared and dispatched within 1–3 business days (Monday–Friday). After dispatch, standard international shipping usually takes 7–12 business days, depending on the destination.
Worldwide shipping costs $10 for orders below $60 and is free for orders of $60 or more.
Preorders and group-buy products have separate estimated dispatch dates, as stated on their product pages.
Pre-Sale / Group Buy: Items like the Knight Plus have longer lead times (2-15 months). Please check the specific product page for estimates.
What is the return policy for "Change of Mind"?
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X-Bows offers a 30-day change-of-mind return policy for customers who decide their purchase is not the right fit.
You may request a return within 30 days of receiving your order, provided the product is unused, in its original condition, and returned with all original packaging, accessories, cables, and included components.
Return shipping: Customers are responsible for arranging and paying return shipping for change-of-mind returns.
Return destination: Returns are generally sent to our central warehouse in Shenzhen, China. International return shipping costs can be significant, depending on your location and shipping service.
Customs and duties: Customers may also be responsible for applicable customs duties, import taxes, and clearance charges, except where applicable law requires otherwise.
Refund conditions: No automatic restocking fee applies. However, products that are damaged, heavily used, or missing accessories may qualify for a reduced refund or may not be eligible for a voluntary return.
To initiate a return, please contact support@x-bows.com before shipping your item so we can provide return instructions.
This voluntary return policy does not limit your statutory consumer rights. For example, eligible EU consumers generally have a separate 14-day statutory right of withdrawal.