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Help Center

Your go-to resource for all things X-Bows. Browse through our comprehensive guides, FAQs, and support articles designed to enhance your X-Bows experience. If you can't find what you're looking for, our dedicated support team is just a message away, ready to offer personalized assistance. Let's make your transition to ergonomic typing as smooth and enjoyable as possible.

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X-Bows Inc

135 S Clay St, Denver, CO,80219

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Frequently Asked Questions

Our Products

  • Dimensions: 345mm x 137mm x 30mm
  • N-Key Rollover (NKRO)
  • QMK firmware
  • Customizable LED Backlighting (16.8 million color options)
  • AL-Mg GR20 Solid Aluminum Alloy Panel
  • Durable ABS-PC Double Injection Molded Light Transmission Keycaps
  • Gateron Mechanical Switches (operating life of 50 million actuation)
How do I clean my X-Bows keyboard?

Keeping your X-Bows keyboard clean is important for maintaining both its appearance and functionality. Start by unplugging the keyboard. Use a can of compressed air to remove debris from between the keys. For surface cleaning, lightly dampen a microfiber cloth with water or an alcohol-based solution (isopropyl alcohol 70%) and gently wipe the keys and keyboard frame. Avoid using wet cloths or spraying any liquid directly onto the keyboard. For a deeper clean, you can carefully remove the keycaps (on models that allow this) to clean underneath, but please refer to the specific model's manual to ensure you're following the correct procedure.

Can I customize the key mappings on my X-Bows keyboard?

Yes, customization is one of the strengths of the X-Bows keyboard. You can customize the key mappings to fit your typing habits and improve efficiency using our dedicated software. The software allows you to reassign keys, create macros, and set up multiple profiles for different tasks or environments. This feature is designed to enhance your typing experience and productivity. Download the customization software from the X-Bows website, and refer to the user guide for detailed instructions on configuring your keyboard to your preferences.

Becoming a Reseller

How to Become a Reseller?

We are happy to hear from potential resellers, please contact us at

What are the benefits of joining the X-Bows reseller program?

Joining the X-Bows reseller program comes with a range of benefits. As a reseller, you'll enjoy discounted pricing, exclusive promotions, and early access to new product launches. Additionally, you'll have access to marketing materials, product images, and dedicated support from our reseller team. The program is designed to support your success as an X-Bows partner while providing the best possible experience for your customers. Apply today and elevate your business with X-Bows.

General Questions

How do I update the firmware on my X-Bows keyboard?

Keeping your X-Bows keyboard firmware up-to-date is essential for optimal performance. Visit the X-Bows website's Support or Downloads section to find the latest firmware updates for your specific model. Follow the step-by-step instructions provided in the firmware update guide to ensure a smooth and hassle-free update process.

Can I use X-Bows keyboards with different operating systems?

Yes, X-Bows keyboards are designed to be compatible with various operating systems, including Windows, macOS, and Linux. Simply plug in your X-Bows keyboard, and it should be recognized by the majority of systems without the need for additional drivers. For the best experience and access to customization features, you can download the X-Bows software, available on our website, which is compatible with Windows and macOS.

Other Questions

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