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Shipping Policy

Shipping Policy

X-Bows ships globally. A number of different channels (postal express, DHL, Fedex, etc.) are used depending on where our customer is located.  Shipping may be affected by stock availability and heavy order periods (e.g. holiday season). For information about the shipping carrier specific to your order, please contact support@x-bows.com

Shipments are fulfilled within 5 days of the order being placed, after which customers will be notified with a tracking code. To track your order, please provide a valid email address and contact telephone number at checkout.

Some countries require import duties / customs / handling charges.  These are typically charged by the local shipping company upon arrival. We are not able to estimate or charge these fees in advance, nor do we have any control over them. These charges are unrelated to the shipping charge.

For uncollected goods, X-Bows will charge 30 USD to cover shipping and administration costs.  X-Bows cannot be held liable for any costs or damages related to a delivery delay.

X-Bows cannot be held liable if an incorrect address has been input by the customer and the item has missed the expected delivery date.

If you have any special shipping requirements, please alert us to them immediately after placing your order. We will do what we can to accommodate.